Summary:

The Estimator/Installer will assist customers with measurements and installs of their screen and door needs. 

Duties/Responsibilities:

• Great customer service, in the field and in the office. 
• Accurate measures, ensure accurate measures every time
• Responsible for measuring and installing at customer’s locations.  
• Ensure Operations has everything they need to Order Materials properly for the job. 
• Ensure all pictures, job information and notes are in the CRM system.  
• Receiving screen deliveries, verifying the measurements are correct and the packing list was 100% received. 
• Load the trailer for deliveries for the day or next day to be prepared. 
• Review the day before leaving the office to ensure timely and efficient delivery/visits to all customers. 
• Responsible for ensuring all tasks are completed fully before leaving a customer's location. 
• Ensure the customer’s location is clean and tidy before leaving.  
• Ensure all customers are satisfied with the work after installing and ask for a referral.  
• Assist with re-screening as needed.
• Responsible for measuring and paperwork for dropped off screens in the office.  
• Ensure all tools and equipment are ready each morning before heading to customers.  
• Ensure all trailers are locked and the shop is locked and secure before leaving each day and tools put away or secured.  
• Ensure all paperwork is completed fully and correctly.  
• Assist with answering the Customer Phone, as needed in the office.
• Assist with door installs when needed.  
• Look for tasks and work needing to be done, don’t wait for direction.
• Be on time every day.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent math and measuring skills.
• Accuracy to the 1/16th inch on the tape measure.
• Work independently and as part of a team. 
• Safety awareness. 
• Excellent Problem-solving skills.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Excellent sales and customer service skills with proven negotiation skills.
• Proficient in CRM software, Microsoft/Google or similar software.
• Ability to work in fast-paced and high stress environments and remain calm and level headed.

Education and Experience:

• High school diploma or equivalent. 
• Good Driving record and a valid driver's license. 
• Ability to work in all types of weather, hot and cold environments. 
• Work 8-10 hours per day in the heat, ensuring proper hydration.  
• Ability to climb ladders to 2nd story houses. 
• Ability to lift a minimum of 70 lbs. 
• Construction or carpentry experience preferred.